Global Meeting Room Transformation for Edrington
NUVI’S SUMMARY
Simplifying video-enabled spaces with intuitive, scalable collaboration technology across multiple locations
CLIENT: Edrington
SOLUTIONS: Hybrid Collaboration Environment
Challenge
Edrington, a global premium spirits company with offices across multiple countries, needed to modernise its meeting spaces to better support hybrid working.
Their existing video conferencing setup was inconsistent, overly complex, and frequently unreliable. Meeting rooms relied on cables and manual setup, often leading to disruption between sessions and a high volume of IT support requests.
Key challenges included:
- Confusing and inconsistent room setups across locations
- Frequent user errors caused by unplugged or misconfigured equipment
- High demand on IT teams to reset and maintain meeting rooms
- A lack of standardisation for hybrid collaboration
The goal was to create a simple, consistent, and reliable meeting experience that worked seamlessly for users in every room.
Solution
Working as Edrington’s trusted AV partner, NuVideo designed and delivered a standardised video collaboration solution across their estate.
Following initial trials in their Glasgow headquarters, the solution was rolled out more widely after strong user feedback.
At the core of the system is a range of all-in-one video collaboration devices, providing a clean, cable-free experience with minimal user interaction required.
The solution delivers:
- One-touch meeting experiences, allowing users to walk into a room and start instantly
- Consistent room design across locations, removing confusion and improving usability
- Integrated audio and video, ensuring high-quality communication for hybrid teams
- Minimal cabling and peripherals, reducing user error and maintenance requirements
Advanced features such as intelligent framing and audio optimisation enhance the meeting experience, ensuring all participants are clearly seen and heard.
The system also includes centralised device management, allowing Edrington’s IT team to monitor, configure, and manage meeting room technology across global locations remotely.
Outcome
Edrington now benefits from a simple, scalable, and highly reliable meeting room environment that supports collaboration across its global workforce.
Key outcomes include:
- A consistent, intuitive user experience across all meeting spaces
- Dramatically reduced IT support requirements and room downtime
- Faster meeting start times with no reliance on cables or manual setup
- Improved hybrid collaboration with high-quality audio and video
- Centralised control and visibility of devices across global locations
The transformation has significantly improved day-to-day usability, with employees able to enter a room and start meetings instantly — with no technical barriers.
“Now, we enter a room, and it just works… there’s no faffing about with cables.”
“It’s helped cut our support tickets down to practically zero.”
Why NuVideo?
As a trusted partner with over 20 years of experience delivering AV peace-of-mind, NuVideo brought technical confidence, hands-on support, and healthcare-aware sensitivity to every step of the process. The result is a seamless upgrade that helps staff focus on what matters most — patient care.
